General information—not personal advice
Website information is educational and general. It does not take account of your complete objectives, financial position, needs, tax position or legal circumstances and is not an approval, recommendation, offer or guarantee of finance. Obtain appropriate professional advice where tax, legal, accounting, financial or property matters are involved.
Credit representative authorisation
Rockvale Finance Pty Ltd (ABN 73 700 838 893, ACN 700 838 893) is Credit Representative 580999, authorised under Australian Credit Licence 389328. Credit activities can only be provided within the scope of that authorisation, applicable accreditation and Australian credit law.
Registration or authorisation is not government endorsement and does not guarantee approval, suitability or a particular result. You can check professional register information through ASIC's Professional Registers Search ↗.
Calculator estimates
Calculators use the figures and assumptions displayed. Results are indicative and can differ from lender calculations because of repayment timing, daily-interest conventions, leap years, fees, offsets, redraws, rate changes, rounding, lender policy and individual transaction details. Stamp-duty, tax, grant and government-scheme information can change and should be verified with the relevant official authority.
Lender panel and logos
Lender names and logos identify organisations appearing on Connective's published panels. They do not mean that every product or lender is available for every enquiry. Availability remains subject to Rockvale's applicable accreditation, lender policy, product availability, borrower circumstances and acceptable security. Lenders do not endorse this website merely because a logo is displayed.
Broker fees and commissions
In many residential transactions a lender may pay a broker an upfront and/or ongoing commission. A separate client fee can apply in some circumstances. Any applicable fee, commission, clawback arrangement or other material remuneration should be explained in the disclosures provided before you proceed. The website does not promise that every broking service is free.
Registration and credit disclosures
Before credit assistance is provided, you should receive the current Credit Guide and, as the process progresses, any proposal, preliminary assessment, fee, commission and other disclosures required for your circumstances. Those approved documents govern the service and licensing arrangement; this webpage does not replace them. Ask Rockvale for a current Credit Guide before proceeding if you have not received one.
For a question about this website, contact info@rockvalefinance.com.auor 0452 233 907. Read the separate privacy notice for information-handling details.
Complaints and external dispute resolution
If you have a concern, please first contact Rockvale Finance on 0452 233 907 or info@rockvalefinance.com.auso the matter can be reviewed promptly. Rockvale Finance Pty Ltd is an AFCA member under Member ID 124738. The applicable Credit Guide and complaint documents identify the responsible credit representative or licensee and the relevant external dispute-resolution details.
Complaints Authority
If a complaint cannot be resolved internally, the Australian Financial Complaints Authority provides a free and independent dispute-resolution service for consumers and small businesses.
- Rockvale member name
- Rockvale Finance Pty Ltd
- Rockvale member ID
- 124738
- AFCA phone
- 1800 931 678
- AFCA email
- info@afca.org.au
- Online
- Make a complaint ↗
For current firm and membership information, use AFCA's Financial Firm Search ↗. AFCA membership is not an endorsement of a financial firm.
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